1. About these terms
These terms apply when you access or use gueststory.co.uk. By using the website, you agree to these terms. If you do not agree, please do not use the website.
The website is operated by THENORTHGROUP LTD, trading as NorthForge. We are registered in England and Wales under company number 16380517. Our registered office is Strawberry Fields Digital Hub, Euxton Lane, Chorley, England, PR7 1PS.
2. About GuestStory
GuestStory is a NorthForge product designed to create personalised media for hospitality guest journeys. This website provides general information and allows prospective business customers to request a demonstration.
Website content is not a binding offer, quotation or guarantee that any feature, integration, result or implementation timetable will be available. Any pilot, subscription or other commercial service will be governed by a separate written agreement.
3. Permitted use
You may use the website for lawful business-information and enquiry purposes. You must not:
- use the website unlawfully, fraudulently or to harm another person;
- attempt to gain unauthorised access to the website, server or connected systems;
- introduce malware, malicious code or automated traffic that disrupts the website;
- scrape, copy or exploit substantial parts of the website without permission; or
- misrepresent your identity or submit information you are not entitled to provide.
4. Intellectual property
Unless stated otherwise, the website and its original content, design, branding, code and materials are owned by or licensed to NorthForge. GuestStory and NorthForge names and branding may not be used without permission.
You may view the website and make reasonable internal business use of its content. You may not reproduce, modify, distribute, sell or commercially exploit it without our prior written permission. Third-party materials remain subject to their owners' rights and applicable licences.
5. Information you submit
Information submitted through the demo form must be accurate to the best of your knowledge. You must have authority to provide it. We will handle personal information as described in our Privacy Policy.
6. Availability and external links
We aim to keep the website accurate and available, but we do not promise uninterrupted or error-free access. We may change, suspend or withdraw any part of the website without notice.
Links to third-party websites are provided for convenience. We do not control those websites and are not responsible for their content, security or privacy practices.
7. Our responsibility
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the fullest extent permitted by law, we are not responsible for loss arising solely from reliance on general website content, inability to access the website, or third-party websites linked from it. Business users are responsible for taking appropriate professional advice and for decisions made using website information.
8. Privacy and cookies
Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains the website's current use of cookies and similar technologies.
9. Changes to these terms
We may revise these terms from time to time. The current version will be published here with its revision date. Continued use after a change means the revised terms apply to your subsequent use.
10. Governing law
These terms and any non-contractual dispute relating to the website are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply to you.
11. Contact
Questions about these terms can be sent to adam@northforge.io.